Solar Installation Journey: From Lead to Power-On

Residential solar installation involves multiple handoffs: sales qualifies the lead, assessors visit the site, permit specialists handle paperwork, crews do the install, and inspectors sign off. Without a unified system, projects stall, customers get frustrated, and revenue sits in limbo.

This playbook orchestrates the entire journey:

  • AI-powered site analysis — Satellite imagery analysis schedules assessments automatically based on roof orientation and shading
  • Instant quote generation — AI creates custom proposals based on site data, energy usage, and available rebates
  • Customer portal — Homeowners track their project from quote to power-on, ask questions, and approve milestones
  • Multi-party coordination — Sales, assessors, permit specialists, and crews all see their relevant steps and timelines
  • Integrated payments — Stripe handles deposits and final payments, triggered by playbook milestones

Solar Installation

End-to-end solar panel installation journey - from lead qualification to system handover.

Data sources:
Google MapsGoogle Maps
StripeStripe
AWS S3AWS S3
Google CalendarGoogle Calendar
WhatsAppWhatsApp
OpenAIOpenAI
Participants:Sales RepSite AssessorPermit SpecialistInstallation CrewClientAI
Project Value
System Size
Permit #
Days to Install
41
  • Lead Qualified

    Kollab
    lead_created2025-12-15
    Kollab
    lead_qualified2025-12-16
    HubSpot
    Lead SourceGoogle Ads Campaign
    Kollab
    CustomerMartinez Family
  • Site Visit Scheduled

    Kollab
    lead_qualified2025-12-16
    Kollab
    site_visit_scheduled2025-12-18
    Google Maps
    Site Location1847 Sunnyvale Dr, San Jose, CA
    Google Calendar
    Site VisitSite Assessment - Jan 18, 10am
  • Site Assessment

    Kollab
    site_visit_scheduled2025-12-18
    Kollab
    site_assessment_complete2025-12-20
    AWS S3
    Site PhotosSite Photos.pdf
    Google Maps
    Roof AnalysisSouth-facing, 15° pitch, minimal shading
  • Quote Generated

    Kollab
    site_assessment_complete2025-12-20
    Kollab
    quote_generated2025-12-20
    OpenAI
    AI Proposal8.5kW system recommended based on usage
    Kollab
    System Size8.5 kW
  • Quote Approved

    Kollab
    quote_generated2025-12-20
    Kollab
    quote_approved2025-12-28
    WhatsApp
    Client ChatChat thread with 12 messages
    Kollab
    Project Value$23,500
  • Contract Signed

    Kollab
    quote_approved2025-12-28
    Kollab
    contract_signed2026-01-05
    AWS S3
    ContractContract.pdf
    Stripe
    Deposit$4,700 received
  • Permit Submitted

    Kollab
    contract_signed2026-01-05
    Kollab
    permit_submitted2026-01-07
    AWS S3
    Permit ApplicationPermit Application.pdf
  • Permit Approved

    Kollab
    permit_submitted2026-01-07
    Kollab
    permit_approved2026-01-28
    WhatsApp
    Approval NoticePermit approved!
    Kollab
    Permit #SOL-2026-0847
  • Installation Scheduled

    Kollab
    permit_approved2026-01-28
    Kollab
    install_scheduled2026-01-30
    Google Calendar
    Install DateInstallation - Feb 14-15
  • Installation Complete

    Kollab
    install_scheduled2026-01-30
    Kollab
    install_complete2026-02-15
    AWS S3
    Install PhotosInstall Photos.pdf
  • Inspection Passed

    Kollab
    install_complete2026-02-15
    Kollab
    inspection_passed2026-02-20
    AWS S3
    Inspection ReportInspection Report.pdf
  • System Activated

    Kollab
    inspection_passed2026-02-20
    Kollab
    system_activated2026-02-22
    WhatsApp
    ActivationSystem is now live!
  • Project Complete

    Kollab
    system_activated2026-02-22
    Kollab
    project_complete
    Stripe
    Final Payment$18,800 received
    AWS S3
    WarrantyWarranty.pdf

See how 6 different roles and 5 integrated systems come together in one unified workflow. This is what modern solar companies run on.

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