Transforming SaaS Onboarding with Interactive Demos
User onboarding can make or break product adoption. Using Kollab, we crafted an interactive demo-driven journey that accelerates time-to-value:
- Feature-by-Feature Interactive Demos Guide users through hands-on exploration of key functionality within the app.
- Progress Triggers & Feedback Send notifications at milestones to keep users engaged and moving forward.
- Adaptive Learning Paths Branch dynamically based on user actions so each experience feels personalized.
- Analytics & Insights Capture adoption metrics natively and feed data back into your product roadmap.
SaaS Onboarding Journey
Start Onboarding
onboarding_start_date2025-04-06onboarding_started2025-04-06
Onboarding Start PushYour onboarding journey has begun!Profile Setup
onboarding_started2025-04-06profile_completed2025-04-07
Profile DataProfile Data.pdfProfile PushPlease complete your account profile.Interactive Demo
profile_completed2025-04-07demos_completed2025-04-08Demo ProgressDemo PushDive into these interactive demos to learn key features.CSM Check-In
demos_completed2025-04-08csm_engaged2025-04-09
Check-In NotesCheck-In Notes.pdfCheck-In PushYour CSM is here to help—schedule a call!Feedback Survey
csm_engaged2025-04-09feedback_submitted2025-04-10Survey ResponsesSurvey Responses.pdfSurvey PushWe value your feedback—please complete this survey.Analytics Review
feedback_submitted2025-04-10analytics_reviewed2025-04-11Analytics ReportAnalytics Report.pdfAnalytics PushOnboarding analytics are ready for review.Grant Full Access
analytics_reviewed2025-04-11onboarding_complete2025-04-13Completion PushCongratulations! You now have full access.
Elevate your user onboarding with interactive demos and data-driven workflows that drive engagement and reduce churn.
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